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Ask a question: in category: All Categories Your Orders & Personal Details Finding Products Ordering Delivery & Collection Payments & Offers Returns & Refunds Products & Services Newsletters, Product Reviews & Features Company & Website M&S for Business and Bulk Orders

Most Frequently Asked Questions

• Where is my order?
• Free delivery for a limited time to Australia, New Zealand, Canada & USA
• How do I change my nominated day delivery date?
• How do I pay for my order?
• What items are not available for next day delivery to store?
• How much does delivery cost and how long does it take?
• Which stores offer ordering and collection?
• What is the returns, exchange and refunds policy?
• How do I find out the opening times, addresses and facilities for M&S stores in the UK?
• How can I return items?

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