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Ask a question: in category: All Categories Christmas Your Orders & Personal Details Finding Products Ordering Delivery & Collection Payments & Offers Returns & Refunds Products & Services Newsletters, Product Reviews & Features Company & Website M&S for Business and Bulk Orders

Most Frequently Asked Questions

• Where is my order?
• If I buy something as a Christmas present, what is your refund policy?
• How much does delivery cost and how long does it take?
• Which stores offer ordering and collection?
• Can I get next day delivery?
• What is the returns, exchange and refunds policy?
• What are the website's terms and conditions?
• Do you deliver to my country?
• How can I return items?
• How do I find out the opening times, addresses and facilities for M&S stores in the UK?

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