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Ask a question: in category: All Categories Your Orders & Personal Details Finding Products Ordering Delivery & Collection Payments & Offers Returns & Refunds Products & Services Newsletters, Product Reviews & Features Company & Website M&S for Business and Bulk Orders

Most Frequently Asked Questions

• How can I return items by post?
• How can I recycle electrical and electronic equipment?
• Why is it out of stock when I saw it in store the other day?
• Can I return a sale item bought in store?
• How do I check if a promotion has been applied to my order?
• Why do I have to pay in advance for an order to collect in store?
• Why is free delivery not showing when I place an order for nominated day delivery?
• Do you sell the product I want?
• What are the gift card terms and conditions?
• How do I find out the size of an item?

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