If I buy something as a Christmas present, what is your refund policy?
Over Christmas we extend our returns policy as we know many items are being given as gifts and customers may start their shopping early and want more time to exchange or refund if gifts are unsuitable.
For 2013, The extended refund period starts on the 19 September 2013 and runs through to the 18 January 2014. Our other refund terms and conditions still apply.
For further information see terms and conditions on marksandspencer.com. © 2013 Marks and Spencer plc