You are here: Homepage > Company & Website

Help Categories

• Your Orders & Personal Details
• Finding Products
• Ordering
• Delivery & Collection
• Payments & Offers
• Returns & Refunds
• Products & Services
• Newsletters, Product Reviews & Features
• Company & Website
  • Customer Service
  • Store Opening Hours
  • Responsible Recycling of Electronics
  • Plan A
  • Careers
  • Student Information
  • Shareholder Information
  • Company Information
  • Accessibility
  • Technical Information
  • Privacy Policy
• M&S for Business and Bulk Orders
• Terms and Conditions
• Privacy

Ask a Question

Ask your question by entering it here, or choose from the list of frequently asked questions below

Ask a question: in category: All Categories Your Orders & Personal Details Finding Products Ordering Delivery & Collection Payments & Offers Returns & Refunds Products & Services Newsletters, Product Reviews & Features Company & Website M&S for Business and Bulk Orders

Company & Website: frequently asked questions

• What are the website's terms and conditions?
• How do I find out the opening times, addresses and facilities for M&S stores in the UK?
• How do I contact you?
• I am unhappy with the quality of my purchase. What do I do?
• Which products are excluded from the refunds policy?
• What is the website's privacy policy?
• I have exceeded the 35 day limit for a full refund - what can I do?
• Will M&S take back my old electrical and electronic items in store for recycling?
• How can I stop Marks & Spencer emails going into my spam or junk folder?
• How can I contact you from outside the UK?

• 1
• 2
• 3
• 4
• 5
• 6
• Next