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Company & Website: frequently asked questions
- What are the website's terms and conditions?
- How do I find out the opening times, addresses and facilities for M&S stores in the UK?
- How do I contact you?
- Which products are excluded from the refunds policy?
- I have exceeded the 35 day limit for a full refund - what can I do?
- How can I change my name, email address or password?
- How can I stop Marks & Spencer emails going into my spam or junk folder?
- New Loyalty Club Terms & Conditions
For further information see terms and conditions on marksandspencer.com. © 2013 Marks and Spencer plc