What are "Phishing" (spoof) emails?
"Phishing" emails are mails claiming to be from well-known companies which attempt to get the recipient to hand over sensitive information such as account, credit card or bank details. These emails attempt to copy the appearance of a popular website or company in order to commit identity fraud. We will never ask for a customer to confirm any account or credit card details via email. If you do receive an email claiming to be from marksandspencer.com asking you to do so, please ignore it and do not respond.
We will never, for any reason, ask you to send us the following information in an e-mail:
- Your National Insurance Number or VAT registration number
- Your bank account information, credit card number, PIN number or credit card security code
- Your mother’s maiden name or other information that could be used to identify you (such as your birth city or your favourite pet’s name).
- Your marksandspencer.com password
Click here for our full Privacy & Security policy
If you think you've received one of these emails, please ignore it and do not respond.
For further information see terms and conditions on marksandspencer.com. © 2013 Marks and Spencer plc