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How much does delivery cost and how long does it take?
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Product |
UK Delivery Services* (Delivery to certain postcodes takes longer. Click here to check your postcode) |
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| Standard Delivery | Nominated Day Delivery | Other | |
| Clothing, Homeware, Wine Cases, selected Small Technology |
Takes: 5 days (excluding Sunday) |
Takes: 24 hours when the order is placed by 7pm Monday to Friday Costs: £4.95 - FREE for orders over £150 when you enter promotion code FREENDAY at checkout |
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| Clothing, Beauty & Homeware | Collect from a participating store Takes: up to 5 working days Costs: Free |
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| Selected Technology and Homeware items e.g. wine fridges | Takes: 5 days (excluding Sunday) Order by 7pm Costs: £3.50 |
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| Large technology items including 26"+ TVs and wine fridges | We will contact you to agree a delivery date. Takes: up to 2 weeks Costs: Free |
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| Furniture | We will contact you to agree a delivery date. Takes: 2-12 weeks Costs: Free |
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| Flowers, Plants and selected Food & Wine Gifts | Takes: 24 hours when the order is placed by 6pm Monday-Friday Monday delivery is available for orders placed by 5pm Saturday Costs: No extra charge | ||
| Hampers | Takes: 5 days (excluding Sunday) Costs: No extra charge |
Takes: 24 hours when the order is placed by 7pm Monday to Friday Costs: £4.95 - FREE for orders over £150 when you enter promotion code FREENDAY at checkout |
Available for delivery between 1 December and 23 December 2011 |
| Food to Order | Collect from a participating store Takes: 2, 5, 7 or 21 days depending on type of food ordered Costs: Free |
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| Fruit Baskets | Takes: 24 hours when the order is placed by 1pm Costs: No extra charge |
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| Gift Cards | Takes: 5 days (excluding Sunday) Costs: £3.50 |
Takes: 24 hours when the order is placed by 7pm Costs: £4.95 |
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| Made to Measure Shirts | Takes: up to 21 days Costs: £3.50 |
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| Large Appliances e.g. washing machines, fridges | Takes: 3-7 Working Days Costs: No extra charge |
Rapid Delivery Takes: up to 2 working days Costs: £2.99 Saturday Delivery Costs: £5.99 |
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*Standard deliveries to Highlands, Islands and Northern Ireland may take up to 2 working days longer. For nominated day delivery, there is only a 48 hour delivery service available for some postcodes. The earliest delivery date for orders placed on Sunday will be the following Tuesday and the following Wednesday for selected postcodes. Click here for more information
Delivery Options
Delivery options are shown on the product pages to let you know whether the item is available for home delivery or store collection within the UK. Many items are also available for international delivery.
Hospital Deliveries
Please note not all hospitals will accept delivery of flowers. Please check with the hospital before ordering.
Technology Items and Orders Over £260
Please note that orders containing technology items (T04 product code) and orders over the value of £260 must be signed for at the delivery address.
Flower Orders - Amendments and Cancellations
Amendments and cancellations can be accepted until your flower order is prepared for despatch. During busy periods, such as Christmas, Mother's Day and Valentine's Day, your order details may be prepared up to 3 days before your order is ready to be despatched.
Hampers Delivery Information
Chilled hampers cannot be delivered to BFPO addresses, PO boxes, Scottish highlands and Islands, Isle of Wight, N. Ireland, Scilly Isles, Channel Islands or overseas.
Hampers can be delivered to all UK addresses except BFPO boxes, PO boxes, the Channel Islands and overseas, using our standard delivery service.
Furniture Delivery Information
Before our crew arrives, please ensure that normal ground floor access and the room itself have enough space for your new furniture to be delivered. Our crew will unpack and assemble your furniture. All packing materials will be taken away, disposed of and recycled where possible. The crew will ask you to inspect your items carefully and will give you a checklist to help you do this. After this, you'll be asked to sign for the furniture. It is therefore essential that you're available to take receipt. If you're not satisfied for any reason, please inform the crew before signing.
Free furniture delivery excludes Isle of Man. Furniture orders for Isle of Man must be placed in Douglas store.
Delivery Only Furniture
Delivery only furniture will be delivered to your door. You will need to unpack and position them yourself. A signature will be required upon receipt of your order. Some products may require self-assembly. Instructions will be provided.
Plan A. Climate Change
Our free eco-friendly furniture delivery service is supported by Forest Carbon, which helps landowners plant forests that meet Forestry Commission standards. Since 2006 we've supported the planting of 30,000 trees to help offset the annual emissions from our furniture deliveries until August 2009. For more details on Plan A, visit marksandspencer.com/Plan A.
International delivery
Subject to Terms & Conditions, selected products may be delivered to international destinations. Please click here for information about countries and prices. Deliveries outside the UK are subject to customs, legal, regulatory and certain practical restrictions.
For further information see terms and conditions on marksandspencer.com. © 2012 Marks and Spencer plc
