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Ask a question: in category: All Categories Your Orders & Personal Details Finding Products Ordering Delivery & Collection Payments & Offers Returns & Refunds Products & Services Newsletters, Product Reviews & Features Company & Website M&S for Business and Bulk Orders

Store Collection - UK only: frequently asked questions

• What items are not available for next day delivery to store?
• Which stores offer ordering and collection?
• How long are orders kept in store for collection?
• How can I choose store collection for my order?
• What time can I collect my order from store?
• What do I need to bring when I collect my order?
• Is there a charge for store collection?
• Which items can I order for store collection?
• I would like to order clothes and food, both for store collection. Can I place one order and collect everything together?
• What is the store collection service?

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