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Returns & Refunds: frequently asked questions
- Does M&S have a buy-back policy?
- I have returned my item in accordance with the Distance Selling Regulations, when will I get a refund for my delivery charge?
- Can I get a refund on gift wrap?
- What if I don’t like the Wine Club wines I receive ?
- What can I do if my gift experience voucher is close to expiry?
- Can I return large domestic appliances?
- What do I do if I want to return my gift experience?
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