What is the credit receipt and credit voucher policy?
Credit Receipts are issued in the absence of a receipt when returning an item to store and can only be used in stores. They are valid for 12 months from the date of issue – the expiry date is clearly printed on the receipt. Please treat your credit receipt with care. We cannot replace or extend lost, damaged or expired credit receipts.
Unfortunately Credit Vouchers are no longer accepted as Marks and Spencer stopped issuing these in June 2006. We continued to accept them as payment up until April 2009 to give customers time to use any remaining vouchers and we placed notices in stores to remind customers to use them by the deadline.
For further information see terms and conditions on marksandspencer.com. © 2013 Marks and Spencer plc