What information do I need to return an item?
If an item is being returned to a store please include proof of purchase - either a receipt, gift receipt or parcel summary.
If the item is being sent back by post please complete the returns part of the parcel summary and include it with the parcel.
If you're returning large items, such as furniture, please contact us to arrange for collection by us promptly at your cost - £100.
For further information see terms and conditions on marksandspencer.com. © 2013 Marks and Spencer plc