Can I get a replacement sent internationally for faulty or damaged goods?
We're sorry if your item was faulty or received damaged. We can arrange a replacement of the same item if it is still available. Please contact us to discuss options.
You can contact us by email or telephone us on +44 (0)113 8663017.
Lines are open:
Monday to Friday 8am - 11pm UK time
Saturday 8am - 6pm UK time
Sunday 8 am - 11pm UK time
You can leave a message at other times and we'll reply by email (please be aware that all our emails and phone conversations are conducted in English, and we can't accept reverse charge calls).
For further information see terms and conditions on marksandspencer.com. © 2013 Marks and Spencer plc