What will happen if I return an item purchased with my gift card or e-gift card?
If any product purchased with a gift card is returned for an exchange or refund, any money refunded will be automatically credited to the original gift card, so it's very important that you keep your gift card even if you've spent all the money on it.
If any product purchased with an e-gift card is returned for an exchange or refund, any money refunded will go back onto the e-gift card. You can then re-print it or use it online.
If you have deleted your original e-gift card email, we can re-send it to you. If an item is being refunded in store, the refund will be loaded onto a gift card.
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