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Most Frequently Asked Questions
- Where is my order?
- Free delivery for a limited time to Australia, New Zealand, Canada & USA
- What do I need to do to use the new M&S.com?
- How do I change my named day delivery date?
- Why have products in my basket disappeared?
- Can I find out more information about the Friends & Family Event?
- What is the maximum number of items I can put in my basket?
- How do I find out the opening times, addresses and facilities for M&S stores in the UK?
- Which stores can I place or collect an order in?
- What is the returns, exchange and refunds policy?
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