Most Frequently Asked Questions
- Can I change my delivery address?
- Can I amend my order? (E.g. change the quantity, size or colour)
- Can I change my billing address?
- Can I change my payment details?
- Which stores can I place or collect an order in?
- What is the returns, exchange and refunds policy?
- What are the website's terms and conditions?
- Why can’t I collect my order in store?
- How do I find out the opening times, addresses and facilities for M&S stores in the UK?
- Can I get free home delivery?
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