Most Frequently Asked Questions
- What is the returns, exchange and refunds policy?
- What are the website's terms and conditions?
- Why can’t I collect my order in store?
- How do I find out the opening times, addresses and facilities for M&S stores in the UK?
- Can I get free home delivery?
- How much does delivery cost and how long does it take?
- How can I return items?
- Do you deliver to my postcode?
- How do I contact you?
- What time can I collect my order in store?
- How do I upgrade my browser?
- How much is international delivery and how long does it take?
- Why won’t my promotion code work?
- How long do I have to return an item?
- How can I check my gift card balance?
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