Most Frequently Asked Questions
- Where is my order?
- Who do I contact if I have a complaint?
- What time can I collect my order in store and what do I need to bring?
- I don't have a marksandspencer.com account to register my Sparks card, what do I do?
- When is the next Dine In, Sale or furniture sale?
- How can I check my gift card/e-gift card balance?
- What products are available for international delivery?
- Which products are excluded from the refunds policy?
- How many Sparks offers will I get and how often can I use them?
- Free delivery to Australia, New Zealand, Canada & USA
- Can I get next day delivery?
- How do I collect sparks?
- My Sparks card has been lost or stolen, what do I do?
- How do I return my items to store?
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