Most Frequently Asked Questions
- I have exceeded the 35 day limit for a full refund - what can I do?
- How long do I have to pick up my order in store?
- How do I select an international address? How do I make it my default?
- How much is international delivery and how long does it take?
- New Loyalty Club Terms & Conditions
- Name tapes for school uniforms
- How long do I have to return an item?
- There is a problem with the quality of my purchase. What do I do?
- What is the difference between a gift card and a gift voucher?
- How do I know what size to buy my child?
- What can I buy with my gift card?
- Who do I contact if I have a complaint?
- How do I use e-gift cards?
- How do I return items internationally?
- Where can I collect my Food to Order?
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