Most Frequently Asked Questions
- What products are available for international delivery?
- How do I use my staff discount online?
- Can I check which stores have the item I'm looking for?
- How long do I have to return an item?
- How do I select an international address? How do I make it my default?
- What is the difference between a gift card and a gift voucher?
- Which products are excluded from the refunds policy?
- What can I buy with my gift card?
- There is a problem with the quality of my purchase. What do I do?
- What are your opening hours for international stores?
- I have lost my parcel summary document, can I still return an item?
- Can I change my delivery address?
- New Loyalty Club Terms & Conditions
- How much is international delivery and how long does it take?
- Where can I collect my Food to Order?
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