Most Frequently Asked Questions
- Returning clothing & homeware (including delivery only furniture)
- Which stores do bra fittings and how can I book?
- How do I change my nominated day delivery date?
- How do I use my gift card online?
- How can I get a £5 M&S voucher from Oxfam?
- How long do I have to return an item?
- What products are available for international delivery?
- How long do I have to pick up my order in store?
- How can I change my account details?
- Can I get someone else to collect my order in store for me?
- How do I use e-gift cards?
- Why does M&S charge for carrier bags?
- What are your Christmas opening hours?
- Will the recipient have to pay duty on the order?
- How do I use a promotion code?
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