Most Frequently Asked Questions
- How do I select an international address? How do I make it my default?
- How long do I have to return an item?
- How much is international delivery and how long does it take?
- New Loyalty Club Terms & Conditions
- How do I return items internationally?
- What can I buy with my gift card?
- There is a problem with the quality of my purchase. What do I do?
- How do I know what size to buy my child?
- How do I use e-gift cards?
- Where can I collect my Food to Order?
- Returning clothing & homeware (including delivery only furniture)
- How do I search for a product?
- What payment methods are accepted?
- Can I get someone else to collect my order in store for me?
- Can I return underwear or lingerie purchased online or in store
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