Most Frequently Asked Questions
- I have lost my parcel summary document, can I still return an item?
- What products are available for international delivery?
- What is the difference between a gift card and a gift voucher?
- Which products are excluded from the refunds policy?
- What can I buy with my gift card?
- How much is international delivery and how long does it take?
- There is a problem with the quality of my purchase. What do I do?
- I am having problems viewing the M&S website
- How do I return items internationally?
- New Loyalty Club Terms & Conditions
- How do I use e-gift cards?
- How do I know what size to buy my child?
- How do I search for a product?
- What are your opening hours for international stores?
- Where can I collect my Food to Order?
For further information see terms and conditions on marksandspencer.com. © 2015 Marks and Spencer plc