Most Frequently Asked Questions
- How do I return my items using CollectPlus?
- How do I return my items via post?
- How much is international delivery and how long does it take?
- How do I close my account?
- Can I get someone else to collect my order in store for me?
- Can I collect sparks if I haven't registered my card?
- How can I change my account details?
- How do I return items internationally?
- How can I get a £5 M&S voucher from Oxfam?
- Can I check which stores have the item I'm looking for?
- Which stores can I return items to?
- How can I find the latest deals and offers?
- Where can I use my Sparks card?
- Returning Beauty, Bra Accessories, Earrings, Flowers, Plants, Food, Gift Cards, Hampers, Wine, made to order items including Shirts, Cushions & Curtains
- How long will it take to get a refund for an order placed online?
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