Most Frequently Asked Questions
- Which stores can I return items to?
- Returning clothing & homeware (including delivery only furniture)
- Can I change or amend the delivery method of my order?
- Can I sign up for Sparks using my marksandspencer.com account details?
- How do I return items internationally?
- Which stores do bra fittings and how can I book?
- What information do I need to return an item?
- Where can I collect my Food to Order?
- Can I get someone else to collect my order in store for me?
- How can I add a credit or debit card?
- How long will it take to get a refund for an order placed online?
- Can I change my delivery address?
- What can I buy with my gift card/e-gift card?
- How can I place an order for international delivery?
- How do I use a promotion code?
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