Most Frequently Asked Questions
- Is Sparks replacing the M&S Premium Club/loyalty scheme?
- Can I collect sparks if I haven't registered my card?
- Which stores can I return items to?
- How do I use a promotion code?
- Can I get someone else to collect my order in store for me?
- How can I find the latest deals and offers?
- How much is international delivery and how long does it take?
- How do I close my account?
- How do I return items internationally?
- Can I check which stores have the item I'm looking for?
- What information do I need to return an item?
- How can I get a £5 M&S voucher from Oxfam?
- How long will it take to get a refund for an order placed online?
- Can I use M&S credit card loyalty vouchers online?
- Where can I use my Sparks card?
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