Most Frequently Asked Questions
- What happens if I'm out when you deliver?
- Can I have items in my order delivered to different addresses?
- How do I register for My Account?
- How can I change my account details?
- What is named day delivery?
- How do I use a promotion code?
- How do I know if I've successfully completed my order online?
- How can I get a £5 M&S voucher from Oxfam?
- What are the gift card terms and conditions?
- I have written to Retail Customer Services. How soon will I get a response?
- How do I use e-gift cards?
- Is there an expiry date for my gift card?
- Is the international delivery charge per item or per order?
- How can I find the product code, UPC or stroke number to order a product?
- How long will it take for my furniture to be delivered?
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