Most Frequently Asked Questions
- Can I choose a delivery day?
- Do I get a refund if I don't collect my order?
- Why haven't I received all my items?
- Can I use more than one promotion code on an order?
- How long will it take to get a refund?
- How can I change my account details?
- Returning Beauty, Bra Accessories, Earrings, Flowers, Plants, Food, Gift Cards, Hampers, Wine, made to order items including Shirts, Cushions & Curtains
- What is nominated day delivery?
- Which stores can I return items to?
- Where are my saved items?
- Extended Christmas returns policy
- How can I ask for a donation to charity?
- What time do you deliver?
- How do I check if a promotion has been applied to my order?
- How do I pay for my order online?
For further information see terms and conditions on marksandspencer.com. © 2015 Marks and Spencer plc