Most Frequently Asked Questions
- How can I stop Marks & Spencer emails going into my spam or junk folder?
- Where can I view furniture items on display?
- I have the latest browser for my Operating System, why does the site still not work for me?
- What happens if I'm out when you deliver?
- Can I change my delivery address?
- How can I find the product code, UPC or stroke number to order a product?
- How do I know if I've successfully completed my order online?
- How can I get weekly emails?
- Can I use more than one promotion code on an order?
- Which stores can I return items to?
- There are other sizes online, when will mine be available?
- Can I update my account details, including name, email and phone number?
- Can I change or amend the delivery method of my order?
- How long will it take to get a refund?
- I have written to Retail Customer Services. How soon will I get a response?
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