Most Frequently Asked Questions
- What are the gift card terms and conditions?
- Where can I collect my Food to Order?
- Do I get a refund if I don't collect my order?
- How do I use e-gift cards?
- How do I get my order delivered to store?
- Can I use M&S credit card loyalty vouchers online?
- How can I find the product code, UPC or stroke number to order a product?
- Can I get my food order delivered to my home?
- Which stores do bra fittings and how can I book?
- How can I get a £5 M&S voucher from Oxfam?
- Can I get someone else to collect my order in store for me?
- Why is it out of stock when I saw it in store the other day?
- How can I stop Marks & Spencer emails going into my spam or junk folder?
- How do I return items internationally?
- I have written to Retail Customer Services. How soon will I get a response?
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