Most Frequently Asked Questions
- Returning clothing & homeware (including delivery only furniture)
- Which stores can I return items to?
- Can I use M&S credit card loyalty vouchers online?
- Can I sign up for Sparks using my marksandspencer.com account details?
- Where can I collect my Food to Order?
- Can I change or amend the delivery method of my order?
- What information do I need to return an item?
- How do I use a promotion code?
- Can I get someone else to collect my order in store for me?
- What can I buy with my gift card/e-gift card?
- How do I return items internationally?
- How long do I have to pick up my order in store?
- How do I close my account?
- Can I change my delivery address?
- How long will it take to get a refund for an order placed online?
For further information see terms and conditions on marksandspencer.com. © 2016 Marks and Spencer plc