Most Frequently Asked Questions
- Can I get someone else to collect my order in store for me?
- What are your opening hours for international stores?
- What payment methods are accepted?
- Can I choose a delivery day?
- How long will it take to get a refund?
- Can I use M&S credit card loyalty vouchers online?
- How can I stop Marks & Spencer emails going into my spam or junk folder?
- How can I find the product code, UPC or stroke number to order a product?
- Can I amend my order? (E.g. change the quantity, size or colour)
- How do I get my order delivered to store?
- How can I get a £5 M&S voucher from Oxfam?
- Where do I find my gift card PIN?
- How do I know if I've successfully completed my order online?
- What are the international delivery times?
- There are other sizes online, when will mine be available?
For further information see terms and conditions on marksandspencer.com. © 2015 Marks and Spencer plc