Most Frequently Asked Questions
- How do I know if I've successfully completed my order online?
- I have written to Retail Customer Services. How soon will I get a response?
- Which stores can I return items to?
- How to I get my order delivered to store?
- How do I return items internationally?
- How can I change my account details?
- What is nominated day delivery?
- Can I use more than one promotion code on an order?
- Is the international delivery charge per item or per order?
- How do I register for My Account?
- Why is it out of stock when I saw it in store the other day?
- Do international deliveries need to be signed for?
- Can I specify a delivery time?
- How do I stack or tier my wedding cake?
- How long will it take for my furniture to be delivered?
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