Most Frequently Asked Questions
- Can I return a sale item in store?
- There is a problem with the quality of my purchase. What do I do?
- How much is international delivery and how long does it take?
- How do I close my account?
- What is my Sparks anniversary date?
- How long are my Sparks offers valid for?
- What size am I?
- How can I get a £5 M&S voucher from Oxfam?
- Is there an expiry date for my gift card?
- Where are my saved items?
- Can I activate my Sparks offers in store?
- I placed an order as a guest, how do I track it?
- What is the credit receipt policy?
- What are the Sparks levels of benefit and how do I reach them?
- What payment methods are accepted?
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