Most Frequently Asked Questions
- What is nominated day delivery?
- How can I change my account details?
- Can I use more than one promotion code on an order?
- Why haven't I received all my items?
- How long will it take to get a refund?
- How do I register for My Account?
- Returning Beauty, Bra Accessories, Earrings, Flowers, Plants, Food, Gift Cards, Hampers, Wine, made to order items including Shirts, Cushions & Curtains
- How do I check if a promotion has been applied to my order?
- Can I change my delivery address?
- Where are my saved items?
- Can I return a sale item bought in store?
- When does my promotion code expire?
- When should I place my order for Food to Order?
- What time do you deliver?
- Can I use M&S credit card loyalty vouchers online?
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