Most Frequently Asked Questions
- What payment methods are accepted?
- Which stores can I return items to?
- Can I update my account details, including name, email and phone number?
- How do I upgrade my browser?
- I have exceeded the 35 day limit for a full refund - what can I do?
- Where are my saved items?
- What is the credit receipt policy?
- How do I know if I've successfully completed my order online?
- What happens if I'm out when you deliver?
- How can I find the latest deals and offers?
- Can I return a sale item bought in store?
- Can I get the cash back from my gift card?
- I am entering a product code online, why is nothing showing up?
- What is nominated day delivery?
- Can I choose a delivery day?
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