Most Frequently Asked Questions
- Can I have items in my order delivered to different addresses?
- Where can I view furniture items on display?
- Why haven't I received all my items?
- Why is it out of stock when I saw it in store the other day?
- Can I change my Christmas food order?
- Can I use M&S credit card loyalty vouchers online?
- How do I return items internationally?
- How can I stop Marks & Spencer emails going into my spam or junk folder?
- I have written to Retail Customer Services. How soon will I get a response?
- How can I get a £5 M&S voucher from Oxfam?
- Where do I find my gift card PIN?
- Where are my saved items?
- Can I update my account details, including name, email and phone number?
- I am entering a product code online, why is nothing showing up?
- How do I know what size to buy my child?
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