Most Frequently Asked Questions
- How can I add a credit or debit card?
- What size am I?
- What will happen to my sparks balance when I reach my anniversary?
- How do I access my Sparks offers if I don't have an email address and/or access to the internet?
- How long are my Sparks offers valid for?
- Returning Beauty, Bra Accessories, Earrings, Flowers, Plants, Food, Gift Cards, Hampers, Wine, made to order items including Shirts, Cushions & Curtains
- I placed an order as a guest, how do I track it?
- Which M&S food is suitable for vegetarians or vegans?
- Where are my saved items?
- Which stores do bra fittings and how can I book?
- What payment methods are accepted?
- Can I collect sparks if I haven't registered my card?
- How do I close my account?
- What are "Phishing" (spoof) emails and what should I do if I receive one?
- Can I amend my order? (E.g. change the quantity, size or colour)
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