Most Frequently Asked Questions
- How do I use a promotion code?
- Can I change my delivery address?
- How long will it take to get a refund for an order placed online?
- Can I change or amend the delivery method of my order?
- How can I add a credit or debit card?
- How do I stack or tier my wedding cake?
- How much is international delivery and how long does it take?
- Sparks Terms and Conditions
- How do I access my Sparks offers if I don't have an email address and/or access to the internet?
- How can I get a £5 M&S voucher from Oxfam?
- What size am I?
- What payment methods are accepted?
- Returning Beauty, Bra Accessories, Earrings, Flowers, Plants, Food, Gift Cards, Hampers, Wine, made to order items including Shirts, Cushions & Curtains
- Returning Furniture (except delivery only furniture)
- Where can I use my Sparks card?
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