Most Frequently Asked Questions
- There is a problem with the quality of my purchase. What do I do?
- How can I place an order for international delivery?
- How do I close my account?
- Is there an expiry date for my gift card?
- What size am I?
- How long are my Sparks offers valid for?
- What is my Sparks anniversary date?
- Can I return a sale item bought in store?
- Who gets refunded if I return a gift?
- What is the credit receipt policy?
- How much is international delivery and how long does it take?
- What payment methods are accepted?
- How do I access Sparks if I don't have an email address and/or access to the internet?
- Where are my saved items?
- Can I activate my Sparks offers in store?
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