Most Frequently Asked Questions
- Returning Furniture (except delivery only furniture)
- Who gets refunded if I return a gift?
- Which stores can I return items to?
- Can I return my store order direct through the post?
- Can I return underwear or lingerie purchased online or in store
- What will happen if I return an item purchased with my gift card?
- Returning Beauty, Bra Accessories, Earrings, Flowers, Plants, Food, Gift Cards, Hampers, Wine, made to order items including Shirts, Cushions & Curtains
- What is the general returns policy for international orders?
- Can I return a final clearance item bought in store?
- Returning Fitbit Products
- What information do I need to return an item?
- Can I return swimwear?
- Can I return a sale item bought in store?
- How long do I have to return an item?
- Why haven’t I had my postage refunded when returning an Outlet Online order?
For further information see terms and conditions on marksandspencer.com. © 2016 Marks and Spencer plc