Most Frequently Asked Questions
- How do I select an international address? How do I make it my default?
- I haven't received my sparks from a recent transaction, what do I do?
- Tell me about Oakham™ Chicken
- What happens if I'm out when you deliver?
- What is the credit receipt policy?
- What is nominated day delivery?
- I recently returned something, will I lose the sparks I received?
- What are the Sparks levels of benefit and how do I reach them?
- Where can I use my Sparks card?
- What are the gift card/e-gift card terms and conditions?
- Who gets refunded if I return a gift?
- What time do you deliver?
- What is my Sparks anniversary date?
- Can I check my Sparks offers in store if I do not have the app available?
- Can I use M&S credit card loyalty vouchers online?
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