Most Frequently Asked Questions
- Do you deliver to my postcode?
- How do I unsubscribe from Sparks emails?
- Can I use the app in store if I forget my Sparks card?
- How do I use M&S for Business e-gift cards?
- Why is my refund different to the amount or way I paid?
- There is a problem with the quality of my purchase. What do I do?
- What time do you deliver?
- Can I amend my order? (E.g. change the quantity, size or colour)
- M&S Bank
- How do I place an order?
- What happens if I'm out when you deliver?
- Which couriers do you use and how can I track my delivery?
- How do I find out about Shwopping?
- How do I pay for my order online?
- I haven't received my sparks from a recent transaction, what do I do?
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