Most Frequently Asked Questions
- As M&S no longer sells technology products, if there is a fault can I still return to store?
- I've got a problem with my technology item. How can I claim on my guarantee?
- How much does the gift wrap service cost?
- If I order a gift wrapped item, what will the wrapping look like?
- Can I get a refund on a gift wrapped item?
- Can I get my order gift wrapped?
- Can I get the cash back from my gift card?
- Where do I find my gift card/e-gift card PIN?
- What can I buy with my gift card/e-gift card?
- What happens if my gift card is lost, stolen or damaged?
- I have spent the money on my gift card. What do I do with it now?
- What are gift cards?
- Can I use a gift card purchased in another country in UK stores?
- Can I order a furniture item to take away from the store?
- Are all fabrics/leather choices available on all sofas?
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