Most Frequently Asked Questions
- Can I change my payment details?
- Do international deliveries need to be signed for?
- What is the general returns policy for international orders?
- Why haven't I received all my items?
- How do I place an order for e-gift cards?
- When does my promotion code expire?
- Do I need to bring anything when I collect my order?
- What are the Terms & Conditions of the Oxfam Clothes Exchange?
- How will my transaction show on my bank statement?
- Who gets refunded if I return a gift?
- How do I check if a promotion has been applied to my order?
- The M&S iPhone App - FAQs
- When do you take payment?
- Do you deliver to the Republic of Ireland?
- How do I find out about Shwopping?
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