Most Frequently Asked Questions
- Can I have more than one Sparks card on my account?
- How do I select an international address? How do I make it my default?
- Tell me about Oakham™ Chicken
- I have written to Retail Customer Services. How soon will I get a response?
- Where do I find my gift card/e-gift card PIN?
- How do I close my Sparks account?
- Where can I view furniture items on display?
- How can I ask for a donation to charity?
- What time do you deliver?
- How do I use my e-gift card?
- Can I collect sparks if I haven't registered my card?
- Who gets refunded if I return a gift?
- Care Instructions for Flowers and Plants
- Can I amend my order? (E.g. change the quantity, size or colour)
- Is Sparks replacing the M&S Premium Club/loyalty scheme?
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