Most Frequently Asked Questions
- Can I return faulty or damaged goods internationally for a refund?
- Do I need to bring anything when I collect my order?
- Can I choose a delivery day?
- Can I use PayPal?
- How long will it take for my furniture to be delivered?
- Can I specify a delivery time?
- What time do you deliver?
- How do I place an order for e-gift cards?
- Can I pay using a UK M&S gift card in international stores?
- How can I contact you from outside the UK?
- What are the Terms & Conditions of the Oxfam Clothes Exchange?
- How do I find out about Shwopping?
- How do I stack or tier my wedding cake?
- What is the general returns policy for international orders?
- How will my transaction show on my bank statement?
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