Most Frequently Asked Questions
- How do I pay for my order online?
- I've found some old credit vouchers. Does M&S still accept these?
- How can I add a credit or debit card?
- How will my transaction show on my bank statement?
- Can I return faulty or damaged goods internationally for a refund?
- Can I get the cash back from my gift card?
- What is the general returns policy for international orders?
- How do I place an order for e-gift cards?
- Is the international delivery charge per item or per order?
- I am entering a product code online, why is nothing showing up?
- Will I be charged for collecting my order in store?
- What will happen if I return an item purchased with my gift card?
- I've sent an email through the website. How soon will I get a response?
- Do international deliveries need to be signed for?
- Do you deliver to the Republic of Ireland?
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