Most Frequently Asked Questions
- What are your opening hours for international stores?
- What is the general returns policy for international orders?
- How do I add products to my saved items?
- Will I be charged for collecting my order in store?
- What time do you deliver?
- Which stores are open on Boxing Day?
- Can I change or amend the delivery method of my order?
- How do I place an order?
- Can I return faulty or damaged goods internationally for a refund?
- How will my transaction show on my bank statement?
- What information do I need to return an item?
- Can I return a sale item bought in store?
- When does my promotion code expire?
- Do international deliveries need to be signed for?
- Can I get the cash back from my gift card?
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