Most Frequently Asked Questions
- What will happen if I return an item purchased with my gift card?
- How do I get a gift receipt when I place an order?
- Do international deliveries need to be signed for?
- How can I ask for a donation to charity?
- Can I use PayPal?
- Can I return faulty or damaged goods internationally for a refund?
- Do I need to bring anything when I collect my order?
- The M&S iPhone App - FAQs
- How do I find out about Shwopping?
- How will my transaction show on my bank statement?
- How long will it take for my furniture to be delivered?
- What are the Terms & Conditions of the Oxfam Clothes Exchange?
- What is the general returns policy for international orders?
- How can I contact you from outside the UK?
- Can I specify a delivery time?
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