Most Frequently Asked Questions
- Why can’t I see order details in my account?
- Why do I have to enter a password for my bank when I checkout?
- What is named day delivery?
- Is there a new M&S app?
- Can I get someone else to collect my order in store for me?
- What will happen if I return an item purchased with my gift card?
- What happens if I forget my password?
- What happened to the account credit I had?
- Which stores can order items for international delivery?
- How do I use e-gift cards?
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