Most Frequently Asked Questions
- Sparks Terms and Conditions
- Do you deliver to my postcode?
- Can I amend my order? (E.g. change the quantity, size or colour)
- What are the Sparks levels of benefit and how do I reach them?
- How can I get a £5 M&S voucher from Oxfam?
- I haven't received my sparks from a recent transaction, what do I do?
- Why is my refund different to the amount or way I paid?
- How can I return my items via InPost 24/7 lockers?
- Is Sparks replacing the M&S Premium Club/loyalty scheme?
- What happens if I'm out when you deliver?
- What is nominated day delivery?
- What will happen if I return an item purchased with my gift card?
- How do I get a gift receipt when I place an order?
- What time do you deliver?
- How do I use my e-gift card?
For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc