Most Frequently Asked Questions
- I've got a problem with my technology item. How can I claim on my guarantee?
- What is covered by the technology guarantee?
- Why haven't I received any paperwork for my technology guarantee?
- How can I buy pillars, dowels and decorations for my wedding cake?
- Where can I find information on your healthy food ranges?
- What are the measurements of the polystyrene blocks for stacking wedding cakes?
- Is there alcohol in the fruitcake used for wedding and personalised cakes?
- Does the jam used in personalised cakes have seeds and colourings?
- How long can I make the message on a personalised cake?
- How are ready meals delivered into store?
- Can I change the ribbon, cake boards, colour or decoration of my personalised or wedding cake?
- Tell me about M&S fresh venison
- How do I cancel a furniture order placed in store?
- I need to change the message I have asked to be iced on my personalised cake, what do I do?
- Why can't I cancel my order once payment has been taken?
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