Most Frequently Asked Questions
- How do I stack or tier my wedding cake?
- How do I use a promotion code?
- I recently returned something, will I lose the sparks I received?
- How do I use my e-gift card?
- Why is my refund different to the amount or way I paid?
- How can I ask for a donation to charity?
- What will happen if I return an item purchased with my gift card?
- M&S Bank
- What happens if my gift card is lost, stolen or damaged?
- How do I select an international address? How do I make it my default?
- Can I check my Sparks offers in store if I do not have the app available?
- Will I be charged for collecting my order in store?
- How do I unsubscribe from Sparks emails?
- Returning Furniture (except delivery only furniture)
- Ordering Clothing, Beauty and Homeware
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