Most Frequently Asked Questions
- When should I place my order for Food to Order?
- What happens if I'm out when you deliver?
- I've sent an email through the website. How soon will I get a response?
- Can I return a final clearance item bought in store?
- What time do you deliver?
- How do I pay for my order over the phone?
- I placed an order as a guest, how do I track it?
- How do I check if a promotion has been applied to my order?
- What are the gift card/e-gift card terms and conditions?
- How do I find out about Shwopping?
- Why is my refund different to the amount or way I paid?
- How do I place an order?
- Will I be charged for collecting my order in store?
- What will happen if I return an item purchased with my gift card?
- Which couriers do you use and how can I track my delivery?
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