Most Frequently Asked Questions
- What are the Terms & Conditions of the Oxfam Clothes Exchange?
- What will happen if I return an item purchased with my gift card?
- What does the Christmas gift wrap look like?
- Which stores can order items for international delivery?
- What is the general returns policy for international orders?
- When do you take payment?
- I can't find something I've seen in a magazine, newspaper or on TV
- Why can't I find domestic appliances or technology online?
- Can I add/amend a gift message to an order I have already placed?
- The M&S iPhone App - FAQs
- Can I pay using a UK M&S gift card in international stores?
- How will my transaction show on my bank statement?
- Do you deliver 7 days a week?
- How can I change the collection store for my order?
- How can I ask for a donation to charity?
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