Most Frequently Asked Questions
- I have the latest browser for my Operating System, why does the site still not work for me?
- Tell me about Oakham™ Chicken
- M&S Bank
- How do I access Sparks offers if I am a non-digital customer?
- Why is my refund different to the amount or way I paid?
- Can I use more than one promotion code on an order?
- How do I find out about Shwopping?
- What are the gift card/e-gift card terms and conditions?
- Returning Furniture (except delivery only furniture)
- Where do I find my gift card/e-gift card PIN?
- Can I use the app in store if I forget my Sparks card?
- I am having problems viewing the M&S website
- How do I check if a promotion has been applied to my order?
- How do I reset my password?
- What is the current price for M&S shares?
For further information see terms and conditions on marksandspencer.com. © 2016 Marks and Spencer plc