Most Frequently Asked Questions
- Why has M&S.com updated its website?
- Is there anything I need to do on my furniture delivery day?
- Do you deliver to the Republic of Ireland?
- How can I place an order online for delivery to an address?
- Do you stock extra large and extra small clothing?
- Can I update my account details, including name, email and phone number?
- Where can I find the gift message with my order?
- A new catalogue has just come out. When will the items in it be online?
- I can't find something I've seen in a magazine, newspaper or on TV
- How can I add a credit or debit card?
- Why should I upgrade my browser?
- What are my cancellation rights under the Consumer Rights Directive (previously the Distance Selling Regulations)?
- How do I place an order for e-gift cards?
- What if the piece of furniture I ordered doesn’t fit?
- What is pre-ordering?
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