Most Frequently Asked Questions
- I recently returned something, will I lose the sparks I received?
- Can I return a final clearance item in store?
- How do I access Sparks if I don't have an email address and/or access to the internet?
- Which stores offer suit alterations and how much are they?
- Do you deliver 7 days a week?
- I haven't received my sparks from a recent transaction, what do I do?
- How do I use a promotion code?
- Do you deliver to the Republic of Ireland?
- What happens if my gift card is lost, stolen or damaged?
- Ordering Clothing, Beauty and Homeware
- What will happen if I return an item purchased with my gift card?
- Can I check my Sparks offers in store if I do not have the app available?
- Extended Christmas returns policy
- I have the latest browser for my Operating System, why does the site still not work for me?
- Will I be charged for collecting my order in store?
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