Most Frequently Asked Questions
- How will my transaction show on my bank statement?
- Tell me about M&S fresh beef
- Do you deliver to the Republic of Ireland?
- How can I place an order online for delivery to an address?
- Do you stock extra large and extra small clothing?
- A new catalogue has just come out. When will the items in it be online?
- When will my furniture delivery slot be confirmed?
- What payment methods are accepted?
- What if the piece of furniture I ordered doesn’t fit?
- I can't find something I've seen in a magazine, newspaper or on TV
- Where can I find the gift message with my order?
- Can I choose a delivery day?
- Why has M&S.com updated its website?
- I've ordered furniture - what happens next?
- Will your delivery team carry my new furniture up the stairs to my flat?
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