Most Frequently Asked Questions
- Will I be charged for collecting my order in store?
- How can I return my items via InPost?
- Extended Christmas returns policy
- Can I return swimwear?
- Which items can I order for delivery to a UK home or work address?
- What is the general returns policy for international orders?
- Will the recipient have to pay duty on the order?
- Where can I pick up a Sparks card?
- I have the latest browser for my Operating System, why does the site still not work for me?
- Do you deliver 7 days a week?
- Do you deliver to my postcode?
- Why does M&S charge for carrier bags?
- Can I return faulty or damaged goods internationally for a refund?
- Which stores offer free suit alterations?
- What will happen if I return an item purchased with my gift card?
For further information see terms and conditions on marksandspencer.com. © 2016 Marks and Spencer plc