Most Frequently Asked Questions
- When will my furniture delivery slot be confirmed?
- Can I get a replacement sent internationally for faulty or damaged goods?
- How do I place an order for e-gift cards?
- Do you deliver 7 days a week?
- Where can I find the gift message with my order?
- Can I pay using a UK M&S gift card in international stores?
- Can I choose a delivery day?
- What if the piece of furniture I ordered doesn’t fit?
- How can I add a credit or debit card?
- What are gift cards?
- What are "Phishing" (spoof) emails?
- Where are my saved items?
- I am receiving an error message, what should I do?
- Will your delivery team carry my new furniture up the stairs to my flat?
- I've ordered furniture - what happens next?
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