Most Frequently Asked Questions
- How do I pay for my order in store?
- How to add a gift message
- Can I have items in my order delivered to different addresses?
- How do I change my delivery to store collection?
- Are my credit or debit card details saved?
- Can I get a replacement sent internationally for faulty or damaged goods?
- What happens if my gift card is lost, stolen or damaged?
- What are my cancellation rights under the Consumer Rights Directive (previously the Distance Selling Regulations)?
- How do I know what size to buy my child?
- Tell me about M&S fresh beef
- Why is my refund different to the amount or way I paid?
- How do I select an international address? How do I make it my default?
- How soon after ordering are e-gift cards received?
- Returning Fitbit Products
- How can I place an order online to be delivered to a store?
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