Most Frequently Asked Questions
- Can I choose a delivery day?
- I am having problems viewing the M&S website
- Returning Furniture (except delivery only furniture)
- Can I retrospectively add sparks at all till-points in store?
- How do I find out about Shwopping?
- How do I reset my password?
- Can I use the app in store if I forget my Sparks card?
- Which items can I order for delivery to a UK home or work address?
- How do I know what size to buy my child?
- Why is my refund different to the amount or way I paid?
- I haven't received a receipt for my online or phone order.
- Can I retrospectively add sparks if a refund has taken place on the original transaction?
- What is the general returns policy for international orders?
- How can I find the product code to order a product?
- How do I return my items using Doddle?
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