Most Frequently Asked Questions
- Can I add my bonus points code to my order?
- Why can't I find domestic appliances or technology online?
- Tell me about M&S fresh salmon and smoked salmon
- Will your delivery team unpack and assemble my new furniture for me?
- When do you deliver furniture?
- I can't find something I've seen in a magazine, newspaper or on TV
- Can I stack a traditional wedding cake without pillars?
- What is your ethical trading policy?
- What if the piece of furniture I ordered doesn’t fit?
- How soon after ordering are e-gift cards received?
- When will I be able to order an item of furniture which is currently out of stock?
- Why does M&S charge for carrier bags?
- I have spent the money on my gift card. What do I do with it now?
- How do I order armcaps and fabric by the metre?
- Where can I find recipes?
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