Most Frequently Asked Questions
- How do I unsubscribe from Sparks emails?
- I've sent an email through the website. How soon will I get a response?
- How do I stack or tier my wedding cake?
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- Why is it out of stock when I saw it in store the other day?
- I have written to Retail Customer Services. How soon will I get a response?
- What is the current price for M&S shares?
- I haven't received a receipt for my online or phone order.
- How do I use my e-gift card?
- I am having problems viewing the M&S website
- How do I check if a promotion has been applied to my order?
- Which items can I order for delivery to a UK home or work address?
- Can I use the app in store if I forget my Sparks card?
- If I buy something as a Christmas present, what is your refund policy?
- How do I find out about Shwopping?
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