Most Frequently Asked Questions
- What are the guarantees for TVs and technology?
- What if the piece of furniture I ordered doesn’t fit?
- What is pre-ordering?
- Can I add my bonus points code to my order?
- An item is in my bag, is it reserved?
- When will my furniture delivery slot be confirmed?
- Checking Out
- What happens after my furniture is delivered?
- What happened to my wish list?
- Will your delivery team carry my new furniture up the stairs to my flat?
- Can I pay using a UK M&S gift card in international stores?
- Why is free delivery not showing when I place an order for nominated day delivery?
- I've ordered furniture - what happens next?
- How can I write a product review?
- Where can I find M&S's Petite and Plus ranges?
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