Most Frequently Asked Questions
- Will I be charged for collecting my order in store?
- What is the current price for M&S shares?
- I have the latest browser for my Operating System, why does the site still not work for me?
- Do you deliver 7 days a week?
- How can I stop Marks & Spencer emails going into my spam or junk folder?
- Which items can I order for delivery to a UK home or work address?
- Why haven't I received all my items?
- How do I check if a promotion has been applied to my order?
- How do I use my e-gift card?
- What is the general returns policy for international orders?
- Can I use more than one promotion code on an order?
- Will the recipient have to pay duty on the order?
- Can I choose a delivery day?
- Who gets refunded if I return a gift?
- Can I return faulty or damaged goods internationally for a refund?
For further information see terms and conditions on marksandspencer.com. © 2016 Marks and Spencer plc