Company and Website: frequently asked questions
- What are the website's terms and conditions?
- How do I find out the opening times, addresses and facilities for M&S stores in the UK?
- How do I contact you?
- How do I upgrade my browser?
- Which products are excluded from the refunds policy?
- I have exceeded the 35 day limit for a full refund - what can I do?
- New Loyalty Club Terms & Conditions
- Where can I view furniture items on display?
- How can I get a £5 M&S voucher from Oxfam?
- I have written to Retail Customer Services. How soon will I get a response?
- I have the latest browser for my Operating System, why does the site still not work for me?
- What are your opening hours for international stores?
- How can I stop Marks & Spencer emails going into my spam or junk folder?
- What is the credit receipt policy?
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For further information see terms and conditions on marksandspencer.com. © 2014 Marks and Spencer plc