I have written to Retail Customer Services. How soon will I get a response?

We aim to respond to any letters which are sent to us within a week; however, we advise you it can take up to 28 days. Please ensure you have used the correct mailing address as below:

 

Retail Customer Services
Marks & Spencer PLC
Chester Business Park
Wrexham Road
Chester
Cheshire
CH4 9GA

 

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