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How do I check my browser toolbars and add-ons?

Some browser toolbars and add-ons may affect your ability to view certain pages on our website. Please check your toolbar and add-ons for security and content-blocking features.

To check what add-ons you have, follow the instructions below.

Internet Explorer
1. On the menu at the top of the screen click ‘Tools’ then ‘Manage Add-ons.
2. Under ‘Add-on Types’, click ‘Toolbars and Extensions’.
3. Under ‘Show, click ‘All Add-ons’.

Firefox 1.5 – 5.0
1. Select ‘Tools’.
2. Click ‘Add-ons’.

Firefox 5.0+
1. On the menu at the top left of the screen click ‘Firefox’ (or if you are using Windows XP, click ‘Tools’).
2. Click ‘Add-ons’

Chrome
1. On the top right of the screen click the Chrome tool icon.
2. Click ‘Options’
3. Click ‘Extensions’

Opera
1. On the top left of the screen click the Opera icon.
2. On the drop-down list, click ‘Extensions’ then ‘Manage Extensions’.

Safari
1. On the top right of the screen, click the settings icon.
2. Click ‘Preferences’.
3. Select the ‘Extensions’ tab.

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