What happens after my furniture is delivered?
Your furniture is manufactured to the highest standards and, if you look after it according to the care instructions, it should give you years of pleasure.
Once you've taken delivery of your furniture, we will only give refunds in accordance with your legal rights - for example, if the goods are not fit for purpose or as described. Please arrange for collection by us promptly. There is a £50 collection fee for returned furniture.
In the unlikely event that you have any issues with your furniture after delivery, we have a dedicated customer service team who can be contacted, you can find the telephone number on our contact us page.
For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc