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How do I place an order for CollectPlus delivery?

To place an order for CollectPlus delivery, please follow the below steps once you reach checkout.

1. Select 'change delivery option' 

2. Select ‘collect from M&S store or from CollectPlus store’ as your delivery option, and then click ‘Change store’.

3. Click ‘Find a different store’ and enter the postcode or the location you wish to collect from. You will be presented with a list of M&S stores & CollectPlus locations that are available. Click 'select' on your chosen store. 

4. Add a mobile number that starts with 07 and is 11 digits long, this is mandatory and without this information, you will not be able to continue with your purchase via this delivery method. You will receive updates about your delivery via SMS and email. 

If CollectPlus is not showing as a delivery option, it’s likely that the products in your order do not qualify for this service. Please check the individual product pages for information on delivery services available.

5. Review, confirm and pay for your items.

To find out about returning via CollectPlus, click here.

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