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What happens if I'm out when you deliver?

If you are out when we try to deliver your parcel, we’ll either try to find a neighbour to leave your package with, or we’ll leave a delivery card explaining what to do next as most deliveries will need to be signed for. 

Gift vouchers and orders over the value of £260 must be signed for - if you're not in, we’ll leave a card at your address explaining what to do next.

Chilled hampers
We will leave your hamper in a safe place if you are out when delivery is attempted, however, as they contain perishable items, we do recommend choosing a delivery date where someone will be available to sign for it. 

International delivery
Some international deliveries need to be signed for on receipt. If there’s no one available to sign for it, we’ll leave a card explaining what to do next. To find out more on signatures for international delivery, click here.

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