What time can I collect my order in store and what do I need to bring?

Orders for clothing and homeware items will be available for collection from 12pm midday on your chosen collection day. 

If you are unable to collect on the day of delivery, we hold clothing, beauty and homeware orders in store for 7 days, after which they will be returned and you will get a full refund.

Food to Order is delivered into store early in the morning and so can be collected as soon as your chosen store opens. You can find opening hours in our store finder

Food to Order must be collected on your chosen collection day.

Please bring either a copy of your order confirmation email or the below details with you to collect your order:

  • the order number
  • your name
  • your address
  • your email address
  • your phone number

This also applies if someone else is picking up the order on your behalf.

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