If you're searching for a specific product, please go to www.marksandspencer.com and use the search bar at the top of the page.

What is CollectPlus and how do I use it?

CollectPlus is a service that delivers your order to a pick-up location of your convenience. This service costs £2.50, simply order before 3pm for collection the next day. Items will be delivered Monday – Saturday to your chosen CollectPlus location. Please note that not all products are available for delivery via CollectPlus, please check individual product pages to see whether the item is available for this service.

With a network of over 6,500 local shops, open from early until late and often 7 days a week, CollectPlus allows you to drop off or pick up parcels at a time and place that is convenient to you. You’ll be offered your closest options in checkout based on the postcode provided. To find out the opening times of your CollectPlus location, please contact them or visit their website.

Delivery is fully tracked and delivery notifications via SMS and email are provided by CollectPlus to inform you when your order is available to collect. Your confirmation SMS & email will contain your unique barcode so please bring this with you along with the payment card you used or photo ID, which must be your passport or photo diving licence. For your protection against fraud, we can’t release your order without seeing your payment card. (Please note that delivery to Northern Ireland and the Scottish Highlands and Islands will take a day longer.)

Was this answer useful?

YesNo

For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc