Using our Website: frequently asked questions
- Can I install the M&S app on more than one device?
- If the app crashes, will I lose my Sparks benefits?
- Can I use the M&S app to shop?
- What is the benefit of using the M&S app for Sparks?
- Where can I find recipes?
- Why can’t I see order details in my account?
- An item is in my bag, is it reserved?
- Where are my saved items?
- What happened to my wish list?
- Checking Out
- Is there a new M&S app?
- Why can’t I change an order I placed recently?
- Is my order guaranteed or could it be cancelled after I place my order?
- How to add a gift message
- Ratings and reviews – will I be able to use my old username?
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