Using our Website: frequently asked questions
- I have the latest browser for my Operating System, why does the site still not work for me?
- How do I use a promotion code?
- Where are my saved items?
- I am having problems viewing the M&S website
- How do I add products to my saved items?
- I am receiving an error message, what should I do?
- Why can’t I see order details in my account?
- How do I reset my password?
- Why should I upgrade my browser?
- How do I choose store collection?
- Why have products in my basket disappeared?
- New Cookie Policy
- The M&S iPhone App - FAQs
- I live in France, does this mean I can order from the UK site now?
- An item is in my bag, is it reserved?
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