Using our Website: frequently asked questions
- Where are my saved items?
- How do I use a promotion code?
- I have the latest browser for my Operating System, why does the site still not work for me?
- How do I reset my password?
- I am having problems viewing the M&S website
- How do I add products to my saved items?
- How do I choose store collection?
- The M&S iPhone App - FAQs
- Why can’t I see order details in my account?
- I am receiving an error message, what should I do?
- How to add a gift message
- Why have products in my basket disappeared?
- I'm buying a product as a gift, how can I remove the price from the parcel summary document?
- An item is in my bag, is it reserved?
- Why can’t I split delivery across more than one address?
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