Shopping the new M&S.com: frequently asked questions
- How do I reset my password?
- How to add a gift message
- Why have products in my basket disappeared?
- What is the maximum number of items I can put in my basket?
- How do I use a promotion code?
- How do I enter a UK delivery address?
- How to I get my order delivered to store?
- Why has M&S.com updated its website?
- An item is in my bag, is it reserved?
- Checking Out
- What happened to my wish list?
- Why do I have to enter a password for my bank when I checkout?
- Is there a new M&S app?
- I live in France, does this mean I can order from the UK site now?
- Ratings and reviews – will I be able to use my old username?
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