Shopping the new M&S.com: frequently asked questions
- How do I reset my password?
- How to add a gift message
- Why have products in my basket disappeared?
- What is the maximum number of items I can put in my basket?
- Why has M&S.com updated its website?
- What happened to my wish list?
- Checking Out
- An item is in my bag, is it reserved? If yes, for how long?
- Why do I have to enter a password for my bank when I checkout?
- Is there a new M&S app?
- Ratings and reviews – will I be able to use my old username?
- I live in France, does this mean I can order from the UK site now?
- Why can’t I split delivery across more than one address?
- What happened to the account credit I had?
- Why can’t I change an order I placed recently?
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