Most Frequently Asked Questions
- Where can I find wine features?
- Where can I find recipes?
- Are you closing the Outlet stores?
- I received a ratings and reviews email but not all the items I have bought are included. I would like to review all of them, what do I do?
- I would like to unsubscribe from ratings and reviews post purchase emails - how can I do this?
- What guidelines should I follow to create my pen name?
- Where can I find health and nutrition tools?
- Where can I watch videos?
- How do I return an Outlet.com item?
- I recently returned an Outlet.com item but I didn’t get my postage refunded, what do I do?
- I paid to return an Outlet.com item, will my postage be returned?
- I have an outstanding Outlet.com customer service query, what happens now?
- I only just signed up with Outlets and have a signup discount code, will you honour it on M&S.com?
- I want to exchange or replace an item I bought on Outlet.com
- I saw Outlet.com being advertised on an external site but the site says it’s closed?
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