Ordering: frequently asked questions
- Why can't I find domestic appliances or technology online?
- I am entering a product code online, why is nothing showing up?
- When does my promotion code expire?
- I can't find something I've seen in a magazine, newspaper or on TV
- Which stores can order items for international delivery?
- How do I get a gift receipt when I place an order?
- A new catalogue has just come out. When will the items in it be online?
- How do I order armcaps and fabric by the metre?
- What is pre-ordering?
- How can I place an order online for delivery to an address?
- Why is free delivery not showing when I place an order for nominated day delivery?
- When will I be able to order an item of furniture which is currently out of stock?
- Where can I find the gift message with my order?
- How do I change my payment method?
- Can I add/amend a gift message to an order I have already placed?
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