How to Order: frequently asked questions
- Which stores can I place or collect an order in?
- How can I place an order online to be delivered to a store?
- How do I place an order?
- When should I place my order for Food to Order?
- When will I be able to order an item of furniture which is currently out of stock?
- Why won't the "select size" work when I try to buy something?
- How do I order armcaps and fabric by the metre?
- Which stores can order items for international delivery?
- How can I place an order online for delivery to an address?
- How do I get a gift receipt when I place an order?
- How do I order upholstery fabric samples?
- Can I add/amend a gift message to an order I have already placed?
- What is pre-ordering?
- Can you take away my old bed when I order a new one?
- I've ordered furniture - what happens next?
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