Most Frequently Asked Questions
- Why won’t my promotion code work?
- Where is my order?
- Who do I contact if I have a complaint?
- What time can I collect my order in store and what do I need to bring?
- When is the next Dine In, Sale or furniture sale?
- I don't have a marksandspencer.com account to register my Sparks card, what do I do?
- What products are available for international delivery?
- How can I check my gift card/e-gift card balance?
- How many Sparks offers will I get and how often can I use them?
- Free delivery to Australia, New Zealand, Canada & USA
- Which products are excluded from the refunds policy?
- How do I collect sparks?
- Can I get next day delivery?
- How do I update my personal details/ change my preferences on my Sparks card?
For further information see terms and conditions on marksandspencer.com. © 2016 Marks and Spencer plc