Most Frequently Asked Questions
- How do I return items internationally?
- What size am I?
- Can I get my food order delivered to my home?
- How do I use a promotion code?
- Where are my saved items?
- How can I add a credit or debit card?
- Why do I need an M&S.com account?
- What payment methods are accepted?
- How can I find the latest deals and offers?
- Returning Furniture (except delivery only furniture)
- Can I return underwear or lingerie purchased online or in store
- I have exceeded the 35 day limit for a full refund - what can I do?
- Is there an expiry date for my gift card?
- Why haven't I received all my items?
- Where can I collect my Food to Order?
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