Most Frequently Asked Questions
- Which stores do bra fittings and how can I book?
- Can I return underwear or lingerie purchased online or in store
- I have lost my parcel summary document, can I still return an item?
- Sparks Terms and Conditions
- Returning clothing & homeware (including delivery only furniture)
- Can I sign up for Sparks using my marksandspencer.com account details?
- I have lost my receipt, can I still get a refund?
- What is standard UK delivery?
- How much does delivery cost and how long does it take?
- Can I get my food order delivered to my home?
- How can I place an order for international delivery?
- How long do I have to pick up my order in store?
- Alexa Chung participating stores
- How do I use a promotion code?
- What can I buy with my gift card/e-gift card?
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