Most Frequently Asked Questions
- Can I sign up for Sparks using my marksandspencer.com account details?
- I have lost my receipt, can I still get a refund?
- Can I get my food order delivered to my home?
- Returning clothing & homeware (including delivery only furniture)
- How much does delivery cost and how long does it take?
- How do I return my items via post?
- How do I return my items using CollectPlus?
- What is standard UK delivery?
- How long are my Sparks offers valid for?
- What is a "goodwill" refund policy?
- How long do I have to pick up my order in store?
- How can I place an order for international delivery?
- Sparks Terms and Conditions
- How can I change my account details, including name, email and phone number?
- What can I buy with my gift card/e-gift card?
For further information see terms and conditions on marksandspencer.com. © 2016 Marks and Spencer plc