Most Frequently Asked Questions
- Why do I need to change my pen name to review a product?
- Why has my new pen name for reviewing products not been accepted?
- How can I remove or report a product review that is inappropriate?
- Why wasn't my product review posted?
- I received a ratings and reviews email but not all the items I have bought are included. I would like to review all of them, what do I do?
- I would like to unsubscribe from ratings and reviews post purchase emails - how can I do this?
- What guidelines should I follow to create my pen name?
- Where can I find health and nutrition tools?
- Where can I watch videos?
- Where can I find wine features?
- Where can I find recipes?
- Are you closing the Outlet stores?
- I live in France, does this mean I can order from the UK site now?
- Why can’t I split delivery across more than one address?
- Why did M&S.com update its website?
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