When will I receive my pre-ordered items?
Pre-ordered items are sent shortly after the estimated date shown on the item detail page. We use standard delivery, which takes 3-5 working days for most postcodes (Highlands, Islands, BFPO and Northern Ireland addresses may take up to 7 working days). For items like Christmas hampers, you may be able to choose nominated day delivery. We’ll send you an email when your order is on its way to you.
Should any problems with the availability of your order occur, we will let you know as soon as possible and keep you up to date.
Our usual cancellation and returns policies apply to all pre-order items.
For further information see terms and conditions on marksandspencer.com. © 2014 Marks and Spencer plc