Why has my account been put on hold?

We reserve the right to put a customer account on hold if we have noticed fraudulent activity. It may be that unusual activity has been detected on your account and we are investigating it, both for the protection of our other customers and for you, to ensure no one else is using your account details.

Was this answer useful?


For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc