There was stock available online when I placed the order, why has my order been cancelled?
We reserve the right to put a customer account on hold if we have noticed potentially fraudulent activity. It may be that unusual activity has been detected on your account and we're investigating it, both for the protection of our other customers and for you, to ensure no one else is using your account details.
For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc