Payments and Offers: frequently asked questions
- I have received a voucher offering £250 off at Marks and Spencer. Is this genuine?
- I've received a random fraud check e-mail. Is this genuine?
- I received a password reset e-mail that I didn't request. Is this genuine?
- I have received an email to claim an unclaimed gift card. Is this genuine?
- Can I get free home delivery?
- Why won’t my promotion code work?
- How can I find the latest deals and offers?
- When is the next Dine In, Sale or furniture sale?
- How can I check my gift card/e-gift card balance?
- How do I use my gift card/e-gift card online?
- Can I redeem my Reward Vouchers online?
- How do I use my Sparks bonus offers?
- How do I use my staff discount online?
- What is the difference between a gift card, an e-gift card and a gift voucher?
- How can I add a credit or debit card?
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