How can I check my gift card balance?

If your gift card was bought in store, you’ll find the balance on the gift receipt that came with your card. If it was bought online, the balance will be printed inside the presentation card behind your gift card. If you no longer have the receipt, there other ways you can still check your balance. 

  • Sign in to your account, visit the payments and delivery section and click 'Check gift card balance'. 
  • By phone: you can check your balance by calling our Customer Services team on 0333 014 8777.

If you are using a desktop or tablet, you can use our guide on how to check your gift card balance, just click here. This page is not supported on mobile. 

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