Our Products and Size Guides: frequently asked questions
- Are you closing the Outlet stores?
- I want to exchange or replace an item I bought on Outlet.com
- I saw Outlet.com being advertised on an external site but the site says it’s closed?
- How do I know what size to buy my child?
- How to add a gift message
- What are the gift card/e-gift card terms and conditions?
- What will happen if I return an item purchased with my gift card?
- How do I stack or tier my wedding cake?
- I am stacking wedding cakes directly on top of each other without pillars. Do I still need to use dowels?
- Can I stack a traditional wedding cake without pillars?
- How do buffet items and cakes arrive in store (packaging)?
- Where can I find the "free from" lists for food allergies and intolerances?
- What are the measurements of the dowels for wedding cakes?
- Do M&S fresh turkey joints contain added water?
- Can I order cakes online?
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