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Care Instructions for Flowers and Plants

How do I care for my Flowers?

Your flowers have been carefully grown, picked, hand arranged and protected at every stage to ensure they arrive with you in peak condition. Some of your flowers may arrive in bud but these will open giving you maximum vase life. Please see below for information on specific flower types. 

If you follow our simple care instructions your flowers should last for at least 7 days.

  • On arrival remove flowers from all packaging and using a sharp knife or scissors cut 2- 3 cm off each stem
  • Remove any leaves that would be below the waterline of the vase as these will start to decay causing bacteria to build up in the vase
  • Place flowers in a clean vase, filled with fresh water and flower food, following the instructions on the sachet.  Keep the water level topped up regularly
  • Avoid placing your display near ripening fruit, direct heat, in direct sunlight or in a draught
  • Re-cutting the stems every 3 to 4 days may make your flowers last longer
  • If your roses droop try re-cutting the stems and standing them in warm water
  • If your flowers arrive by post they may appear soft due to the fact that they have been without water for a few days.  Once placed in water the stems and buds will firm up as they re-hydrate.

Care instructions for indoor arrangements

Our indoor arrangements are easy to look after. They have a flowering life of about 3 weeks, but are not permanent displays.

• When the arrangement arrives, check that the compost is not dry and add water if needed
• Keep your arrangement in a well-lit position at 15ºC-21ºC away from draughts and direct sunlight
• Keep the compost moist: do not over-water, but never let the arrangement dry out completely
• Remove any dying leaves or flowers as soon as you see them
• After flowering has finished, healthy plants can be repotted individually (bulbs, if included, can be replanted in the garden)
Caution:  A few plants can be harmful if eaten or cause skin irritation- check individual labels / care instructions supplied.

Care instructions for Orchids
Orchids are easy to look after when kept in a light position at a temperature not less than 17ºC, but away from direct sunlight and draughts.

  • Water approximately once a week, ideally allowing any excess water to drain from the base of the pot
  • Feed with orchid food or half strength houseplant food, 3 waterings out of 4 during the summer. Reduce watering in the winter
  • After flowering has finished, cut the flower stem down to 10-15cm

Care instructions for outdoor plant arrangements

Our outdoor arrangements are easy to look after and can be put in a sunny or partly shaded position.

  • Keep raised off the ground to allow free drainage and protect from frost damage during winter months
  • Keep moist at all times but do not allow to become waterlogged, and reduce watering in winter
  • To prolong flowering, remove all faded and dying flowers regularly


Care instructions for bulbs

For best performance, plant immediately after delivery, or alternatively keep in a cool, dark place until planting.

  • On arrival, dig soil to a depth of 30cm.
  • Well-drained or light and sandy soil – Add compost to improve moisture retention.
  • Heavy/clay soil – Add sharp grit to improve drainage.
  • Do not plant if the ground is frozen or waterlogged.
  • Bulbs are suitable for pots. If planted in pots use pebbles in the base to ensure drainage holes are kept clear.
  • Protect the pots from frost in a cool place e.g. unheated greenhouse.
  • Keep compost moist, do not over water.
  • Once the shoots appear, place outside in a sheltered position.


  • Plant the bulb up to three-quarters of its height in a spacious pot, with airy, moisture-retaining pot.
  • Make sure the potting compost is sufficiently moist and if necessary give slightly more water when the heads become visible.
  • Place the pot in a light, warm place. Initially 21ºC/70ºF is ideal, afterwards slightly cooler.
  • The shoot will grow towards the light, so turn the pot from time to time.
  • After flowering do not tie up foliage – it should be left to nourish bulbs for the following year.

Do not eat ornamental bulbs, bulbs are harmful if eaten.

Tulips and Hyacinths perform best in their first year.

Tulip, Narcissi, Hyacinth, and daffodil bulbs may cause skin irritation, if sensitive please wear gloves.

Arum italicum bulbs are toxic if eaten and can cause skin and eye irritation, please wear gloves.

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