Returns and Refunds: frequently asked questions
- What is the credit receipt policy?
- How can I get a £5 M&S voucher from Oxfam?
- What information do I need to return an item?
- There is a problem with the quality of my purchase. What do I do?
- Can I return faulty or damaged goods internationally for a refund?
- What is the general returns policy for international orders?
- Can I return a sale item bought in store?
- What is a "goodwill" refund policy?
- When will I get my refund for items returned by post?
- How do I return an International order?
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