Return using CollectPlus
Return an item using CollectPlus which is available in over 5,000 supermarkets, newsagents and corner shops in the UK
To find your nearest CollectPlus location, visit www.collectplus.co.uk.
Step by Step:
1. To return via CollectPlus complete the returns form by selecting your reason(s) for return
2. Enclose the completed returns form within your parcel and package your parcel up securely
3. Stick your completed CollectPlus label to your parcel so it covers the barcode of the original delivery label
4. Take your parcel to your nearest CollectPlus location
5. Make sure you get a CollectPlus returns receipt and code so you can track your parcel.
CollectPlus will only be able to receive parcels that are no more than 50 x 30 x 30cm and weigh less than 10kg
If you can’t find your CollectPlus label visit www.collectplus.co.uk and print off a label.
For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc