What information do I need to return an item?
If you’re returning an item to store, you’ll need to take your receipt or the parcel summary that came with your order.
If you’re returning an item by post, please complete the returns slip on the parcel summary that came with your order and include it with the item you’re returning.
If you have lost your parcel summary form then click here.
For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc