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When will I get my refund?

Store returns: the refund will be issued to the original payment card, usually within 3-5 working days; gifts will be refunded by credit receipt. If you don’t have the receipt or parcel summary, we’ll give you the last known price of the item in the form of a credit receipt.

Postal returns: we aim to refund you within 5 working days of receiving your item.

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