Can I return underwear or lingerie purchased online or in store
Generally you can only return underwear and lingerie if the product packaging hasn't been damaged or the hygiene seal hasn't been removed. If the item is not packaged, you may still return it as long as the tags and hanger (if applicable) are still intact.
For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc