Returns policy for branded luggage
Our normal M&S Goodwill refund process does not apply to this product. A full refund or exchange for unwanted unused items which are in their original packaging can be processed within 35 days of receipt of the item, with a valid proof of purchase. Your legal rights to a refund or exchange are unaffected by the above. Your product may be subject to an extended warranty. Please contact the named brand directly for more information. Please retain your receipt. Returns even if faulty, cannot be refunded or exchanged without valid proof of purchase.
For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc