What is the general returns policy for international orders?

Our returns policy gives you 35 days to return or exchange an item bought online or in store with a valid receipt or parcel summary document, subject to Terms and Conditions. It is a discretionary policy so there are some exclusions.

You can return an internationally ordered item from marksandspencer.com either by post or to any UK store. 

Items returned by post will have to be returned at your cost unless in accordance with your legal rights.  Please note that we don't accept returns for items ordered from marksandspencer.com in any of our international stores outside the UK.

Please note:   Orders placed on our dedicated international sites may be returned to their local stores (e.g. Ireland, France and the Netherlands)
Click here for further details on returns.

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