How do I return my items to store?
Returns to our UK stores are completely free. Simply take the item and your receipt or parcel summary document to any of our UK stores, excluding Simply Foods stores, Outlet stores and BP stations - find your nearest store here
Please note that personalised fit clothing, wedding dresses, bridesmaids' dresses, fine jewellery and adults' fancy dress costumes can only be returned to us by post. Please return them in or with their original packaging. If you bought your item in store, you cannot return to a Simply Foods store or BP station. Items bought in an outlet store must be returned to an outlet store, you cannot return full price items to outlet stores.
For further information see terms and conditions on marksandspencer.com. © 2017 Marks and Spencer plc